Privacy policy
Updated: November 2026
Who we are
Crotag International, CUI RO36869714, Trade Register J2016005118233, Str. Aeroportului, nr. 141, Mogoșoaia, Ilfov, 077135, Romania. You can write to us at office@crotag.ro.
What we collect
The details you enter in the form: name, phone and, if you add them, email, company, address, the product you want, the quantity and your message.
Why we use them
Only to reply to you and complete your order. We don't use them for advertising and we don't sell them.
How long we keep them
As long as needed to reply to you, deliver your order and meet our legal obligations.
Who receives them
Your details reach our sales team and, when you place an order, the courier delivering it.
The virtual assistant
Messages you write to the virtual assistant are sent to Anthropic, our artificial intelligence provider, only so you can get a reply. We don't link them to your name and we don't save them on the site. The conversation stays in your browser until you close the tab. Don't write sensitive details in the conversation.
Cookies
Our site sets no advertising or tracking cookies. The Google map on the contact page loads with the page, and Google may set its own cookies under its policy. See the Cookie policy for details.
Your rights
You can ask at any time for access to your data, or for it to be corrected or deleted, at office@crotag.ro. You have the right to complain to the Romanian data protection authority (ANSPDCP).
